Customer Service:

Greet and assist customers with inquiries and purchases.
Provide recommendations and guidance on flower selection.

Order Processing:

Take phone and in-person orders efficiently.
Manage order fulfillment and ensure timely deliveries.

Floral Design:

Create a variety of floral arrangements, including bouquets, centerpieces, and custom designs.
Tailor designs for different occasions such as weddings, funerals, and special events.

Visual Merchandising:

Design and set up eye-catching displays to showcase products.
Maintain the visual appeal of the shop to attract customers.

Inventory Management:

Receive, inspect, and organize incoming flower shipments.
Monitor and manage floral inventory, ensuring freshness and availability.

Shop Maintenance:

Perform daily tasks like sweeping, cleaning, and organizing the shop.
Maintain a clean and welcoming environment for customers.

Cash Handling:

Operate the cash register for transactions.
Manage payments accurately and provide receipts.

Phone and Online Correspondence:

Respond to customer inquiries via phone, email, and social media.
Manage online orders and update the shop's website.

Event Coordination:

Collaborate with customers on event flower arrangements.
Coordinate flower deliveries for weddings, parties, and other special occasions.

Trend Awareness:

Stay informed about current floral trends and designs.
Attend workshops or seminars to enhance floral design skills.

Photography:

Capture high-quality photographs of floral arrangements for promotional purposes.
Update the shop's website and social media with fresh content.

Holiday and Seasonal Preparation:

Plan and execute seasonal promotions and displays.
Prepare for increased business during holidays and special occasions.

Team Collaboration:

Work collaboratively with other team members to ensure a smooth operation.
Share ideas and contribute to a positive and creative work environment.